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Automation2025

Business Automation Suite

Turning repetitive back-office workflows into automated systems for a services business.

Business Automation Suite

“Every quote, invoice and follow-up was being typed by hand. The data already existed — it just was not connected.”

Client

A services business drowning in manual back-office work — quotes, invoices, follow-ups all typed by hand across four disconnected tools.

Challenge

Enquiries came in by form and WhatsApp, quotes were built in a document, invoices in another tool, and follow-ups depended on someone remembering. The data already existed in every tool — nothing was talking to anything else.

Solution

A set of n8n + AI automations wiring the existing tools together: enquiry to CRM, CRM to draft quote, accepted quote to invoice, scheduled follow-ups with an AI-drafted first message a human approves before it sends. Mapped every workflow, added error handling and alerting, handed over with run instructions.

Result

Hours a week returned to the team, and nothing falls through the gap between tools any more.